Refund Policy for MellowCorner
Last updated: April 1, 2023
Thank you for shopping at MellowCorner. If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 30 days of the original purchase of the product.
Eligibility for a Refund
To be eligible for a return and refund, please make sure that:
- The product was purchased in the last 30 days
- The product is in its original packaging
- The product isn't used or damaged
- You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return.
Initiating a Return
To initiate a return, please contact us at our phone number +39 055 234 5800 or through our website at mellowcorner.site. We will guide you through the steps to take in order to send the product back to us.
Shipping Returns
You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We do not refund shipping costs. The items must be sent to the following address:
- Pizzeria Bella Napoli, Via Vittorio Emanuele, 101, 50134 Florence, Italy
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Damaged or Incorrect Orders
If you receive a damaged product or an incorrect order, we apologize for the inconvenience. In such cases, please contact us immediately so we can rectify the error. We will fully evaluate the situation and work with you to reach a satisfactory solution, including a full refund if appropriate.
Exceptions
Please note that we do not offer refunds for perishable goods such as food items. However, if your order is incorrect or unsatisfactory, please contact us to discuss a resolution.
Non-Refundable Items
Certain types of items cannot be returned, such as gift cards and downloadable software products. Please get in touch if you have questions or concerns about your specific item.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us at our phone number: +39 055 234 5800 or visit our website: mellowcorner.site.